Some clients validate new JWTs while one edge path keeps serving the old compressed JWKS document.
A JWKS rotation succeeds and one edge still serves stale keys because the purge skipped the compressed variant cached under a different surrogate family
The new document is published, but one compressed branch never received the purge event.
Scenario
What to check first
- Identify the primary failure signal in the The New Keys Reached the Edge and the Compressed Copy Never Heard the Alarm scenario.
- Separate visible symptoms from the underlying technical dependency.
- Describe the safest recovery path and the follow-up prevention work.
Checking checklist
- Summarize the current impact and the last known change.
- Collect direct evidence from logs, runtime state, and configuration before changing anything.
- Separate immediate recovery from permanent prevention work.
Recovery and prevention
Compare purge scope and variant families before reissuing tokens.
Questions worth viewing together
No. Keep commands, logs, file names, APIs, and product names unchanged, then explain the reasoning in the selected UI language.
State the root cause, the evidence that supports it, and the safest recovery direction.
The source scenario is treated as an incident artifact. Guidance, checklist, hints, and explanations can be localized around it.
Similar cases seen in the field